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Transparency and information obligations under the General Data Protection Regulation (GDPR)

Kögel Trailer GmbH’s privacy policy

We welcome you to our website and appreciate your interest in our company. We take the protection of your personal data very seriously. We process your data in accordance with the applicable legal provisions for the protection of personal data, in particular the General Data Protection Regulation (GDPR) and the country-specific implementation laws applicable to us. With the help of this data protection declaration, we inform you comprehensively about the processing of your personal data by Kögel Trailer GmbH and the rights to which you are entitled. Personal data is any information that makes it possible to identify a natural person. This includes, in particular, name, date of birth, address, telephone number, e-mail address, but also your IP address. Anonymous data exists if no personal reference to the user can be established. Controller and data protection officer Kögel Trailer GmbH Am Kögel-Werk 1 89349 Burtenbach Phone: +49 8285 88-0 Fax: +49 8285 88-17905 Mail: info@koegel.com Web: www.koegel.com Privacy Officer Contact: datenschutz@koegel.com

Your rights as a data subject

First of all, we would like to inform you here about your rights as a data subject. These rights are standardized in Art. 15 - 22 GDPR. This includes: - The right to information (Art. 15 GDPR), - The right to erasure (Art. 17 GDPR), - The right to rectification (Art. 16 GDPR), - The right to data portability (Art. 20 GDPR), - The right to restriction of data processing (Art. 18 GDPR), - The right to object to data processing (Art. 21 GDPR). To assert these rights, please contact: datenschutz@koegel.com. The same applies if you have any questions about data processing in our company or wish to withdraw your consent. You also have the right to lodge a complaint with a data protection supervisory authority. If your personal data are being processed for the purpose of protecting our legitimate interests, you can object thereto for reasons relating to your specific circumstances. This applies also to profiling based on these provisions. Your personal data will not be processed by us unless we are able to provide compelling legitimate grounds for the processing which override your own interests, rights and freedoms or for the establishment, exercise or defense of legal claims. If we process your personal data for the purpose of direct marketing, you have the right to object without giving reasons; this also applies to profiling insofar as it is associated with such direct marketing. If you object to processing for direct marketing purposes, we will no longer process your personal data for these purposes.

Purposes and legal bases of data processing

When processing your personal data, the provisions of the GDPR, the BDSG and other relevant legal provisions are always complied with. Your personal data will only be processed to carry out pre-contractual measures (e.g. to prepare offers for products or services) and to fulfill contractual obligations (e.g. to carry out our service, the supplier contract or for order/order/payment processing) (Art. 6 para. 1 lit. b GDPR) or if there is a legal obligation to process (e.g. due to tax law requirements) (Art. 6 para. 1 lit. c GDPR). The personal data was originally collected for these purposes. Your consent to data processing can, of course, also constitute a data protection authorization provision (Art. 6 para. 1 lit. a GDPR). Before granting your consent, we will inform you about the purpose of the data processing and about your right of revocation in accordance with Art. 7 para. 3 GDPR. Kögel Trailer GmbH is also interested in maintaining the customer relationship with you and sending you information and offers about our products/services by e-mail or contacting you by telephone in this regard. We therefore process your data in order to send you relevant information and offers or to contact you by telephone (Art. 6 para. 1 lit. f GDPR). Your personal data will only be processed for the detection of criminal offenses under the conditions of Art. 10 GDPR.

 

Disclosure to third parties

We will only disclose your data to third parties in the context of statutory provisions or with the corresponding consent. Otherwise, data will not be disclosed to third parties unless we are obligated to do so due to mandatory legal provisions (disclosure to external bodies such as supervisory authorities or law enforcement authorities).

 

Recipients of the data/categories of recipients

In our company, we ensure that only those departments and persons who need your data to fulfill our contractual and legal obligations receive it. In certain cases, service providers support our specialist departments in fulfilling their tasks. The necessary data protection contracts have been concluded with all service providers. In addition, in cases prescribed by law, we are obliged to transmit certain information to public authorities, such as Tax authorities, law enforcement agencies and customs authorities.

Transfer to third countries/intention to transfer data to a third country

Data will only be transferred to third countries (outside the European Union or the European Economic Area) if this is necessary or legally required for the execution of the contractual or supplier relationship, or if you have given us your consent to do so. We transfer your personal data to (a) service provider(s) or to group companies outside the European Economic Area, namely to the United States of America. Compliance with the level of data protection is guaranteed by standard contractual clauses.

 

Data storage periods

Your personal data will be deleted either as soon as it is no longer needed for the purposes listed above or when you withdraw your consent. The data will only remain stored after the contractual relationship has been terminated, where we are required or entitled to do so. Regulations that oblige us to store the data may be found, for example, in the German Commercial Code (Handelsgesetzbuch) or in the German Tax Code (Abgabenordnung). The retention period can be up to ten years. In addition, the company is required to comply with statutory retention periods.

Secure transfer of your data

We use appropriate technical and organizational security measures to protect the data stored by us against accidental or intentional manipulation, loss, destruction or access by unauthorized persons. The security levels are continuously reviewed in cooperation with security experts and adapted to new security standards. The exchange of data to and from our website is always encrypted. We offer HTTPS as the transmission protocol for our website, always using the latest encryption protocols. It is also possible to use alternative communication channels (e.g. by post).

Obligation to provide data

Various personal data are necessary for the establishment, execution and termination of the contractual relationship and the fulfillment of the associated contractual and legal obligations. The same applies to the use of our website and the various functions it provides. We have summarized the details for you in the point above. In certain cases, data must also be collected or made available due to legal provisions. Please note that it is not possible to process your request or perform the underlying contractual relationship without providing this data.

Categories, sources and origin of data

Which data we process is determined by the respective context: this depends on whether, for example, you place an order online or enter an inquiry in our contact form, whether you send us an application or submit a complaint. Please note that we may also provide information for special processing situations separately in a suitable place, e.g. when sending application documents or a contact request.

We collect and process the following data when you visit our website:

- Name of the Internet service provider - Details of the website from which you are visiting us - Web browser and operating system used - IP address assigned by your Internet service provider - Files requested, amount of data transferred, downloads/file exports - Details of the web pages you visit on our site, including date and time

We collect and process the following data as part of a contact request by email:

- Surname, first name - Contact details - Salutation - Details of wishes and interests

We process the following data when you register in our Parts Shop:

- Title - Surname, first name - Address - VAT number - Customer number - E-mail address

We process the following data as part of the ordering process:

- Title - Surname, first name - Address - VAT number - Customer number - E-mail address

We collect and process the following data for applications by email:

- Surname, first name - Address - Contact details - Applicant data (qualifications, certificates, etc.)

We collect and process the following data for newsletters:

- E-mail address

Automated individual decisions

We do not use purely automated processing methods for decision-making.

Cookies (Art. 6 para. 1 sentence 1 lit. a, f GDPR, § 25 para. 1, 2 TDDDG)

Our website uses so-called cookies. They serve to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your end device and saved (locally) by your browser. Cookies only contain pseudonymous, usually even anonymous, data. Some cookies remain in place for the duration of a browser session (so-called session cookies), others are stored for longer periods (so-called persistent cookies, e.g. consent settings, shopping cart in the Parts Shop). The latter are automatically deleted after the specified time (usually 12 months). In addition to our own cookies, we also use cookies that are controlled by third-party providers. These use the information contained in the cookies, e.g. to show you content or to record the pages you have visited. Due to our legitimate interest (Art. 6 para. 1 sentence 1 lit. f GDPR), we set technically necessary cookies, which are absolutely necessary for the operation of the website and to ensure its functionality. Furthermore, we use cookies without your consent if their sole purpose is to store or access information stored in the terminal device for the transmission of messages or if they are absolutely necessary to provide the service you have expressly requested, Section 25 (2) TDDDG. Subject to your consent, other cookies are used to enable us or third parties to analyze how our services are used, for example. This enables us to tailor the content to user needs. Cookies also enable us to measure the effectiveness of a particular advertisement and to place it according to the thematic interests of the user, for example. The legal basis for this is your express consent (Art. 6 para. 1 sentence 1 lit. a GDPR, Section 25 para. 1 TDDDG). You can revoke your consent via our consent banner at any time with effect for the future and change the cookie settings. Please note that changes must be made separately for each end device. [If you have accounts with the third-party providers we use and are logged in there, your data may be linked to the respective account. You can avoid such a combination by not giving or revoking your consent to the relevant cookies or by logging out of the respective third-party providers in advance. Most browsers accept cookies automatically. You can also deactivate, restrict or delete cookies on your end device manually via your browser settings or with the help of software. If you deactivate the setting of cookies, you will not be able to use our website to its full extent or only to a limited extent. Please also note our information in the section of the respective service that uses cookies.

Web tracking procedure: Statistical evaluations with Matomo - formerly PIWIK (Art. 6 para. 1 lit. f GDPR, § 25 para. 2 TDDDG)

Our website uses Matomo, which is a so-called web analysis service. Matomo uses so-called "cookies", which are text files that are stored on your computer and enable us to analyze the use of the website. For this purpose, the usage information generated by the cookie (including your shortened IP address) is transmitted to our server and stored for usage analysis purposes, which serves to optimize our website. Your IP address is immediately anonymized during this process so that you as a user remain anonymous to us. The information generated by the cookie about your use of this website is not passed on to third parties. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. If you do not agree to the storage and analysis of this data from your visit, you can object to its storage and use at any time by clicking on the consent banner. In this case, a so-called opt-out cookie will be stored in your browser, which means that Matomo will not collect any session data. Please note: If you delete your cookies, the opt-out cookie will also be deleted and may have to be reactivated by you.

Google Tag Manager (Art. 6 para. 1 sentence 1 lit. a GDPR)

The Google Tag Manager of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") or Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is used to manage and control various tags. A cookie is created in your browser for this purpose. The tag manager only manages other tags and does not collect any data itself. Both tools are used on the basis of your consent in accordance with Art. 6 para. 1 lit. a GDPR. You can withdraw your consent at any time by https://adssettings.google.com click. The revocation only applies to the device and the web browser on which it was set, please repeat the process on all devices if necessary. If you delete the opt-out cookie, you will be asked again for your consent to the transfer of data. You can also configure your browser accordingly to prevent ads from third-party providers. You can also use a corresponding plug-in for common web browsers, which you can download here: https://support.google.com/ads/answer/7395996 You can permanently prevent Google tracking by downloading and installing the browser add-on. Your data will be transmitted to Google for analysis. If you have an account with Google, Google can also merge the data obtained from tracking. A third country transfer takes place. We have concluded a corresponding data processing agreement with Google on the basis of the GDPR. You can find more information about Google and Google's privacy policy at www.google.com/privacy/ads/

 

OpenStreetMap

On our websites, we use Openstreetmap (https://www.openstreetmap.de), an open source service of the OpenStreetMap Foundation (OSMF, St John's Innovation Centre, Cowley Road, Cambridge, CB4 0WS, United Kingdom) to display maps and create directions. The legal basis for the processing is your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. By giving your consent, you agree to the collection, processing and use of the automatically collected data and the data entered by you by Openstreetmap, one of its representatives or third-party providers. Openstreetmap may transfer the information obtained to third parties if this is required by law or if third parties process this data on behalf of Openstreetmap. It is technically possible that Openstreetmap could identify at least individual users on the basis of the data received. We have no influence on whether personal data and personality profiles of users of the Openstreetmap website are processed for other purposes. You have the option of changing your consent to data processing at any time with effect for the future. To do so, simply call up our consent banner: [Consent banner link]

 

Links to social media

On our website you will find links to the social media services of Meta / Facebook, YouTube, LinkedIn and Instagram. You can recognize links to the websites of the social media services by the respective company logo. If you follow these links, you will reach the Kögel Trailer GmbH company website at the respective social media service. When you click on a link to a social media service, a connection to the servers of the social media service is established. This transmits to the servers of the social media service that you have visited our website. In addition, further data is transmitted to the provider of the social media service. These are for example: - Address of the website on which the activated link is located - Date and time the website was accessed or the link was activated - Information about the browser and operating system used - IP address If you are already logged in to the corresponding social media service at the time the link is activated, the provider of the social media service may be able to determine your user name and possibly even your real name from the transmitted data and assign this information to your personal user account with the social media service. You can exclude this possibility of assignment to your personal user account if you log out of your user account beforehand. The servers of the social media services are located in the USA and other countries outside the European Union. The data may therefore also be processed by the provider of the social media service in countries outside the European Union. Please note that companies in these countries are subject to data protection laws that do not generally protect personal data to the same extent as is the case in the member states of the European Union. Please also note that we have no influence on the scope, type and purpose of data processing by the provider of the social media service. For more information on the use of your data by the social media services integrated on our website, please refer to the privacy policy of the respective social media service.

 

Contact form/contact by email (Art. 6 (1) (a) and (b) of the GDPR)

If you contact us by email, we will use the personal data provided in the email for the sole purpose of processing your request.

Newsletter (Art. 6 (1) (a) of the GDPR)

You can subscribe to a free newsletter on our website. The e-mail address provided when registering for the newsletter will be used to send the newsletter. The principle of data minimization and data avoidance is observed here, as only the e-mail address is required. For technical reasons and for legal protection, your IP address is also processed when you subscribe to the newsletter. We use the so-called double opt-in procedure for sending newsletters by e-mail. This means that you will only receive advertising by e-mail if you have previously expressly confirmed that we should activate the newsletter service. We do this by sending you a notification e-mail and asking you to confirm that you wish to receive our newsletter at this e-mail address by clicking on a link contained in this e-mail. You can of course unsubscribe at any time using the unsubscribe option provided in the newsletter and thus revoke your consent. It is also possible to unsubscribe from the newsletter at any time directly via our website.

Application (Art. 6 para. 1 lit. a, b EU-DS-GVO

Thank you for your interest in working for Kögel Trailer GmbH. We are aware of the importance of your data and process the personal data you provide in the application form only for the purpose of effective and correct processing of the application procedure and for contacting you as part of the application process as well as for information about potential job offers. The data will not be passed on to third parties without your consent. As part of the application form, you will be asked to provide personal data. We observe the principle of data minimization and data avoidance in that you only have to provide us with the data that we need to fully review your application documents, such as your first and last name, e-mail address and your application documents or that we are legally obliged to collect. This mandatory information is marked with a * (red asterisk). Your IP address is also processed for technical reasons and for legal protection. Unfortunately, we cannot check your application documents without this data, which is why our application system will not allow you to upload your application documents in this case. Of course, you have the option of providing voluntary information in the application form. In order to protect the security and confidentiality of your data in the best possible way, we implement appropriate security measures. Your application documents are transmitted to us in encrypted form via our application system. We store your data for the above-mentioned purposes until the application process has been completed and the relevant deadlines have expired - at the latest six months after receipt of a decision. If you have given your consent to the processing, you can of course revoke your consent at any time without giving reasons with effect for the future by sending an e-mail to datenschutz@koegel.com.

Registration/customer account (Art. 6 (1) (a) and (b) of the GDPR)

On our website, we offer users the opportunity to register by providing personal data in order to subsequently make purchases in our parts store. We only use the data provided in this context to perform or process the contractual relationship, unless you consent to further use. Registration is therefore either necessary or possible for the fulfillment of a contract (via our online store) with you or for the implementation of pre-contractual measures. The principle of data minimization and data avoidance is observed here, as only the data required for registration are marked with an asterisk (*) as mandatory fields. These are, for example, the e-mail address and password including password repetition, your name, your address and your VAT number. By registering on our website, the user's IP address, the date and time of registration are also stored (technical background data). By clicking the "Register" button, you consent to the processing of your data. Please note: The password you assign is stored by us in encrypted form. Employees of our company cannot read this password. They are therefore unable to provide you with any information if you have forgotten your password. In this case, please use the "Forgotten password" function, which will send you an automatically generated new password by e-mail. No member of staff is authorized to ask you for your password by telephone or in writing. Therefore, please never give your password if you receive such requests. Once you have completed the registration process, your data will be stored with us for use in the protected customer area. As soon as you log in to our website with your e-mail address as your user name and password, this data will be made available for actions you carry out on our website (e.g. for orders in our online store). Completed orders can be tracked in the order history. You can enter changes to the billing or delivery address here. Registered persons are free to make changes / corrections to the address themselves. Our customer service will also be happy to make changes/corrections if you contact them. Of course, you can also cancel or delete your registration or customer account.

Payment systems (Art. 6 (1) (a) and (b) of the GDPR), credit check (Art. 6 (1) (f) of the GDPR)

In our parts store, you can pay by credit card, PayPal or instant bank transfer. For this purpose, the relevant payment-related data is collected in order to process your order and payment. Your IP address is also processed for technical reasons and for legal protection. The principle of data minimization and data avoidance is observed in that you only have to provide us with the data that we absolutely need to process the payment and thus process the contract or that we are legally obliged to collect. Without this data, we will unfortunately have to refuse to conclude the contract, as we will then be unable to execute it. The payment system we use uses SSL encryption to protect the transmission of your data. Note on credit card payments: As is usual with credit card payments, the credit card details are checked. Note about PayPal: PayPal is a company of PayPal (Europe) S.à r.l. et Cie, S.C.A. 22-24 Boulevard Royal, L-2449 Luxembourg. If the data subject selects "PayPal" as the payment option during the ordering process in our online store, the data of the data subject is automatically transmitted to PayPal. By selecting this payment option, the data subject consents to the transfer of personal data required for payment processing. The personal data transmitted to PayPal is usually first name, last name, address, email address, IP address, telephone number, cell phone number or other data required for payment processing. Personal data that is necessary for processing the purchase contract is also data that is related to the respective order. Details on data protection at PayPal can be found at: https://www.paypal.com/de/webapps/mpp/ua/privacy-prev (for the legal situation from 25.5.2018).

Advertising purposes for existing customers (Art. 6 (1) (f) of the GDPR)

Kögel Trailer GmbH is interested in maintaining our customer relationship with you and in sending you information about, and offers for, our products. We therefore process your data so we can send you relevant information and offers by email. If you do not wish to do so, you can object to the use of your personal data for the purpose of direct marketing at any time; this also applies to profiling insofar as it is associated with direct marketing. If you object, we will no longer process your data for this purpose. The objection can be made free of charge and without giving reasons and should be sent to +49 8285 88-0, by e-mail to info@koegel.com or by post to Kögel Trailer GmbH, Am Kögel-Werk 1 89349 Burtenbach.

Links to other providers

Our website also contains - clearly recognizable - links to the websites of other companies. Where links to websites of other providers are available, we have no influence on their content. Therefore, no guarantee or liability can be assumed for this content. The respective provider or operator of the pages is always responsible for the content of these pages. The linked pages were checked for possible legal violations and recognizable infringements at the time of linking. Illegal content was not recognizable at the time of linking. However, permanent monitoring of the content of the linked pages is not reasonable without concrete evidence of an infringement. If we become aware of any legal infringements, such links will be removed immediately.